10 Questions to Ask Movers
Moving is a complicated and highly involved process, and after finding a mover and answering their questions, you may forget to ask some questions of your own.
Use the following 10 questions to assist you in the mover-selection process and make you feel more informed and confident about your relocation.
Background Checks
- Ask the moving company about one of the most fundamental aspects of your move: when will your items arrive at your new home? For local moves, it shouldn't take weeks to transport your belongings, but it may take that long for long-distance and international moves. Make sure to get a good idea of when to expect your items.
- Ask about their claims procedure in case anything gets damaged. Know the company's policy in advance so you'll be ready to handle claims as soon as they happen.
- Ask if the mover will help you assess how your goods will be handled and protected during the move. The moving company should fill you in on all of the materials and supplies they use during the packing process, the precautions they take during the move, and the range of their insurance policies.
- Ask about whether or not the company provides workers compensation. You might be held liable for any injuries that occur on your property if the moving company doesn't provide insurance or workers' compensation.
- Ask the mover about how they plan to safeguard against damage to your walls and carpets. A reliable and reputable mover would be quick to provide you with information on their moving techniques and how they plan on protecting your home and furniture.
- Ask about the moving charges related to your specific relocation. Being aware of these details before you speak to your moving company can also help you ask questions about additional policies related to these different types of moves.
- Ask about the type of estimates your potential mover provides. If it’s possible, you should always ask your movers for a binding not-to-exceed estimate since it's the best type of moving estimate available.
- Ask about their required license and insurance. You can verify their U.S. DOT number with the United States Department of Transportation if you need to verify the legitimacy of the mover.
- Ask if the mover can provide you with some other proof of good service. A reliable and trusted moving company should provide you with the references that you need at the drop of a hat.
- Ask how long a company has been operating. If the company only has a few years of experience, then you may want to check the business's background more thoroughly.
These 10 questions can give you insight into the company's reputation and moving rates and policies. Being a knowledgeable customer can only benefit your move and manage your expectations. The moving specialist should be receptive and able to address all of your questions. Working with a professional moving company can make your relocation a positive experience.
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